Substitutions
Due to various seasonal and regional conditions, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.
In this event, the florist will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance. Our goal is your satisfaction, every effort will be made to provide an arrangement of equal or greater value.
Cancellations
While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Cancellations must be done prior to delivery, and in all cases within 24 hours of placing your order. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge.
Refund and Return Policy
Refund and Return Policy:
If you are not satisfied with the bouquet we have delivered, simply contact us at (626) 3693136 and we will replace the original arrangement with one of equal value, there is no refund to your purchase. If you choose to replace it, we will create a new arrangement for you, which you must pick up in-store.